Andover Privacy

1. Information Andover Collects

Andover collects and processes several categories of personal information, including:

2. How Andover Uses Your Information

Andover uses your personal information for the following purposes:

• Andover Service (Contract Performance):
  • Processing and managing your Andover vehicle rental bookings and agreements. Verifying your identity and confirming you meet Andover rental requirements. Coordinating collection and return of Andover vehicles. Processing payments and managing deposits and charges for Andover rentals.
• Client Correspondence (Legitimate Interest/Contract Performance):
  • Sending Andover booking confirmations, updates, and important rental details. Responding to your inquiries and providing customer support related to Andover rentals. Notifying you of changes to Andover services or policies.
• Andover Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Andover has a legitimate interest. You can opt out at any time.
• Andover Improvement (Legitimate Interest):
  • Analyzing website traffic and user behavior to refine user experience and site functionality. Conducting research to optimise Andover's vehicle fleet and service offerings.
• Andover Compliance (Legal Requirement):
  • Complying with legal, regulatory, and tax requirements that apply to Andover. Preventing fraud and maintaining the security of Andover services. Resolving disputes and enforcing Andover's terms and conditions.

3. Data Sharing

Andover may share your personal information with:

• Andover Providers: Third-party companies that help Andover deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Andover does not sell your personal information to third parties for marketing purposes.

4. Andover Data Security

Andover implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage can be guaranteed to be completely secure, and a residual risk remains when information is transmitted or stored electronically.

5. Data Retention at Andover

Andover retains your personal information only for as long as needed to fulfill the purposes for which it was collected, and to meet legal, accounting, or reporting requirements. Retention periods vary by the type of information and the context in which it is processed.

6. Andover Rights

Under UK data protection law, Andover recognises the following rights:

• Access Rights: Request a copy of the personal information Andover holds about you.

To exercise these rights, please contact Andover using the details below.

7. Cookies and Site Tracking

Andover’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Revisions

Andover may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Andover

For questions about this Privacy Policy or how Andover processes personal data, please contact us: